Privacy Policy

1. Overview & Commitment

NextStep ProShift ("we", "us", "our") is an enterprise IT infrastructure and cybersecurity consultancy headquartered in Al-Mazzeh, Damascus, Syria. We believe data privacy is a fundamental engineering tenet. We do not sell, rent, monetize, or disclose your corporate or personal information to any third party.

2. Zero Tracking & Cookies

Our website operates with zero advertising trackers, zero commercial profiling cookies, and zero behavioral monitoring scripts. We do not employ Google Analytics advertising features or social media tracking pixels. Your visit to this website remains private and anonymous.

3. Information We Collect

We only process personal information that you intentionally and directly provide to us:

• Contact Form Submissions: Your name, business email address, phone number, company name, and technical project description.
• Direct WhatsApp Communications: Your phone number and chat message history for direct engineering response.
• Local Browser Storage: We use browser localStorage exclusively to remember your theme preference (Dark or Light) and language selection (Arabic or English). This data never leaves your device.

4. How We Use Your Information

Submitted details are utilized solely for:

• Responding to your specific engineering consultation requests.
• Preparing accurate commercial quotations and technical statements of work (SOW).
• Fulfilling contracted IT service level agreements (SLAs).

5. Data Retention & Deletion

We retain business inquiry correspondence only as long as necessary to facilitate your consultation or satisfy Syrian legal and tax accounting obligations. You have the right at any time to request complete deletion of your contact records by emailing [email protected].

6. Contact Our Privacy Lead

If you have questions regarding our privacy architecture, contact us:

NextStep ProShift
Al-Mazzeh, Fayez Mansour St, Damascus, Syria
Email: [email protected]
Phone: +963 993 863 326